Terms Of Service

Effective Date: May 24, 2025

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By clicking "Accept," you confirm that you have read and accept AC-AI's Terms of Service and Privacy Policy.

This agreement is legally binding.

Services Covered

This Agreement applies to all AC-AI plans including:

Starter

Pro
Elite
AI Employee
Any custom or bundled service packages

Service Deliverables

AC-AI will provide services as outlined in your selected plan. All services are delivered remotely and include standard features as advertised. Any customization, expansion, or integration outside of the advertised scope may require additional fees and a separate agreement.

Payment Terms

All fees are in CAD and subject to applicable taxes.
Payment is due monthly in advance via automatic billing unless otherwise agreed in writing.
One-time setup fees are non-refundable and due upon signing.
Late payments are subject to a 2% interest fee per month or the maximum permitted by law.

Term and Cancellation

This Agreement is effective on the date of service activation.
All plans are month-to-month unless stated otherwise.
Client may cancel at any time with 7 days' written notice before the next billing cycle.
AC-AI may terminate or suspend services immediately for violations of these terms or non-payment.

Client Responsibilities

You agree to provide timely access to assets, logins, or materials required to deliver services.
You are solely responsible for compliance with advertising platform policies (e.g., Facebook, Google).
You agree not to misuse, resell, or white-label any services without written permission.

Usage Limits

Plans include lead/contact and funnel limits as defined in each package. Exceeding these limits may result in:

Additional charges
Service limitations
An automatic upgrade to the next-tier plan

No Guarantees

While AC-AI applies best practices in all deliverables, we do not guarantee:

Specific lead volumes
Sales conversions
Ad performance outcomes
Platform approval (e.g., Facebook Ads approval)

Marketing results vary based on industry, offer, ad budget, targeting, and client responsiveness.

Confidentiality & Data

We agree not to share your confidential business data with third parties, except when required by law or for technical service delivery (e.g., using CRM tools or SMS providers).
You retain ownership of your customer data. AC-AI retains ownership of proprietary workflows, templates, and systems used to deliver services.

AI Usage Disclaimer

AI-driven services (e.g., chatbots, AI Employees) are designed to assist, not replace, human business functions. AC-AI is not liable for:

Errors in conversation responses
Misinterpretation of lead data
Regulatory compliance relating to AI usage in your industry

Clients are responsible for reviewing and approving AI messaging content.

Limitation of Liability

To the maximum extent permitted by law:

AC-AI shall not be liable for indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid by you in the 30 days prior to the claim.

Modification to Terms

We reserve the right to update these Terms and Conditions at any time. Clients will be notified of material changes at least 7 days prior to them taking effect.

Governing Law

This Agreement shall be governed by the laws of the Province of Alberta, Canada, without regard to conflict of law principles.

Acceptance

By signing up for any AC-AI plan or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.